Frequently Asked Questions
Find answers to common questions about our products, ordering process, shipping, and OEM/ODM services.
+86 15669159591
sales@sigrock.com
Yes. Our engineering team can support custom product development based on your specifications, drawings, samples, or market requirements.
Lead time typically ranges from 2–6 weeks depending on order quantity and customization requirements.
We offer flexible shipping solutions including sea freight, air freight, and express delivery (DHL/UPS/FedEx). We can also support FOB and EXW terms based on customer requirements.
Yes. Samples are available for testing and verification before production orders.
MOQ depends on the product and customization requirements. Sample orders are available for evaluation before mass production.
Most products come with a 3-year warranty. Specific warranty terms may vary by product.
Yes. We offer OEM and ODM services, including customized logos, flash patterns, wiring, packaging, labels, and product design support.
Our products are available with certifications including ECE R65, R10, R148, SAE J595, CE, RoHS, and IP67/IP69K ratings, depending on the model.
Quality is our top priority. All products undergo strict testing, including 100% aging tests, waterproof tests, vibration tests, EMC tests, and final inspection before shipment.
Yes. Our team can assist with product selection, installation guidance, certification information, and customized lighting solutions based on your application requirements.
Welcome to SIGROCK
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